Refund policy
🔄 Refund Policy
📅 15-Day Return Window
You may request a return within 15 days of receiving your order.
If 15 days have passed since delivery, unfortunately we cannot offer a refund or exchange.
✅ Eligible Returns
To qualify for a return, your item must be:
• In good condition
• Reasonably unused
• In original packaging when possible
• Accompanied by proof of purchase (order number)
❌ Non-Returnable Items
We may refuse returns if:
• The item is heavily used or damaged
• The return request is made after 15 days
• Proof of purchase is missing
📦 Damaged or Defective Orders
If your order arrives damaged or defective, contact us within 48 hours of delivery.
We’ll happily:
-
replace the item
or -
provide a full refund
at no extra cost.
💳 Refund Process
Once your return is received and inspected, we’ll notify you about your refund approval.
Approved refunds are processed back to your original payment method within a few business days.
📧 Need Help?
For return requests or support, contact us anytime:
Our support team typically replies within 24–48 hours.